- Anthem Medical
- UnitedHealthcare
- Prescription Drug Plans
- Other Contacts
Log in to myMCHCP to access claims and benefit information. Anthem Anthem Member Services: BlueCard® Customer Service: 24/7 NurseLine: Claims Address Claims Address PO Box 105187 Appeals Address Appeals Address Fax: (888) 859-3046 Find a Provider Find a Provider Networks WINFertility Hinge Health Virtual Care through Sydney Health Lark Diabetes Prevention Program Log in to myMCHCP to access claims and benefit information. UnitedHealthcare® Claims Address Claims Address PO Box 30995 Appeals Address Appeals Address PO Box 6103, MS CA124-0157 Find a Provider Find a Provider Open UnitedHealthcare's MCHCP Member home page Find a Hearing Provider Find a Hearing Provider Express Scripts, Inc. (ESI) Home Delivery Pharmacy Service Home Delivery Pharmacy Service PO Box 66773 Claims Address Claims Address Express Scripts Appeals Address Appeals Address Express Scripts Find a Provider Find a Provider Express Scripts Medicare Medicare Home Delivery Pharmacy Service Medicare Home Delivery Pharmacy Service PO Box 66577 Claims Address Claims Address Express Scripts Appeals Address Appeals Address Express Scripts Find a Provider Find a Provider Contact Express Scripts Medicare Customer Service for provider information. Accredo Specialty Pharmacy Delta Dental Effective Jan. 1, 2024 Claims Address Claims Address Delta Dental of Missouri Electronic Claims Payor ID: 43090 Appeals Addresses Appeals Addresses 1st Level Complaint Address: 2nd Level Appeals Address: Find a Provider Find a Provider MetLife Ended Dec. 31, 2023 Claims Address Claims Address MetLife Dental Claims Appeals Addresses Appeals Addresses MetLife Group Claims Review Find a Provider Find a Provider National Vision Administrators, LLC (NVA) NVA now has a mobile app available on Google Play and the App store Claims Address Claims Address Attn: Claims Appeals Address Appeals Address Attn: Complaints, Grievances & Appeals Find a Provider Find a Provider ComPsych You must be registered with ComPsych to use their website. If you are an active employee eligible for MCHCP medical coverage, please log in to myMCHCP for access to SELF services. If you are a member of the household of an active employee eligible for MCHCP medical coverage, contact MCHCP Member Services, 800-487-0771, for instruction on how to access SELF services. Find a Provider Strive for Wellness® Health Center Selman & Company SmartShopper® Rx Savings Solutions (RxSS) SSDC HSA Central Missouri State Employee's Cafeteria Plan (MoCAFE)Medical Plans
HSA Plan, PPO 750 and PPO 1250
www.anthem.com
844-516-0248
7 a.m.–7 p.m. CT, M-F
(for help while traveling in and outside of the U.S.)
800-810-2583 or anthem.com
800-337-4770
Atlanta, GA 30348-5187
Grievances and Appeals
PO Box 105568
Atlanta, GA 30348-5568
(Anthem members may use any network provider, even if they do not live in that area of Missouri.
managed.winfertility.com/mchcp/
877-767-0303
hinge.health/mchcp-sydney
855-902-2777
anthem.com/virtual-care (log in or download the Sydney Health App)
844-516-0248
enroll.lark.com/anthemMedicare Plan
Group Medicare Advantage (PPO) Plan
https://retiree.uhc.com/mchcp
844-884-1848, TTY 711
8 a.m.–8 p.m., M-F
Access Hearing providers
866-445-2071, TTY 711
8 a.m.–8 p.m., M-F
Access Nurseline® 24hours a day
877-365-7949
Salt Lake City, UT 84130-0995
Cypress, CA 90630-0023Prescription Drug Plans
Non-Medicare
www.express-scripts.com
800-797-5754
TTY: 866-707-1862
24 Hours a day
St. Louis, MO 63166-6773
Attn: Commercial Claims
PO Box 2872
Clinton, IA 52733-2872
Fax: 608-741-5475
Claim Form
Attn: Clinical Appeals Department
PO Box 66588
St. Louis, MO 63166-6588
Fax: 877-852-4070
(if you do not know your account information, you may access your Express Scripts account directly through myMCHCP)
Medicare
www.express-scripts.com
866-544-6963
TTY: 800-716-3231
24 Hours a day
St. Louis, MO 63166-9843
Attn: Medicare Part D
PO Box 14718
Lexington, KY 40512-4718
Fax: 608-741-5483
Claim Form
PO Box 66588
St. Louis, MO 63166-6588
Attn: Medicare Clinical Appeals
800-935-6103
800-803-2523
TTY: 877-804-9222Dental & Vision Plans
microsite.deltadentalmo.com/MCHCP
mchcpservice@deltadentalmo.com
866-429-1095
7 a.m.–5 p.m., M-F
PO Box 8690
St. Louis, MO 63126
Delta Dental of Missouri
Customer Service Department
12399 Gravois Rd
St. Louis, MO 63127-1702
Delta Dental of Missouri
Appeals Committee
12399 Gravois Rd
St. Louis, MO 63127-1702
https://www.metlife.com/mchcp/
844-222-9106 (Dedicated for MCHCP members)
800-942-0854
7 a.m.–10 p.m., M-F
PO Box 14588
Lexington, KY 40512
PO Box 14589
Lexington, KY 40512
www.e-nva.com
User Name: mchcp
Password: vision1
877-300-6641
24 Hours a day
PO Box 2187
Clifton, NJ 07015
PO Box 2187
Clifton, NJ 07015Strive Employee Life & Family (SELF)
www.guidanceresources.comOther Contacts
Strive for Wellness®
573-526-3175
301 W. High Street
Jefferson City, MO
TRICARE Supplement Plan
info.selmanco.com/mchcp
memberservices@selmanco.com
800-638-2610
8 a.m.–6 p.m., M-F
smartshopper.com/
855-231-3613
7 a.m.-7 p.m., M-Th
7 a.m.-5 p.m., F
www.rxss.com
800-268-4476
www.ssdcservices.com
800-374-9950 ext. 222
8 a.m.-5 p.m., M-F
24350 Orchard Lake Road
Farmington Hills, MI 48336
A Division of Central Bank
www.hsacentral.net/
833-232-4676
7 a.m.–7 p.m., M-F
500 Madison St.
Jefferson City, MO 65101
HSACentral@healthaccountservices.com
asiflex.com/mocafe/
800-659-3035