VPN Not Working on iPhone? Fix iOS VPN connection issues (2024)

Recommended VPNs to use on iPhone

  1. ExpressVPN
  2. NordVPN
  3. Surfshark
  4. Private Internet Access
  5. PrivateVPN

If you have subscribed to a VPN but are having trouble making it work on an iPhone or iPad, this troubleshooting guide can help. There are a few reasons why a VPN may not be working on an iPhone, and this article will give you tips for problem-solving each issue.

The tips we have provided in this article cater to commonly experienced problems. However, there are other provider-specific problems that may occur. If our advice does not help you to solve your connection issues; we strongly recommend that you contact your VPN provider's customer support for help. If the VPN cannot help you, we recommend that you ask for your money back and subscribe to a recommended VPN for iPhones.

How to fix a VPN not working on your iPhone

Is your VPN not working on your iPhone? Here are some potential fixes. Just click the links for more information.

  1. Force restart your phone
  2. Update/re-download your VPN app
  3. Try another VPN server
  4. Check for account issues
  5. Check your VPN account for issues
  6. Reset your Wi-Fi settings
  7. Reset your phones IP address
  8. Manually set your VPN's DNS

I’m using an older iPhone. Will this guide help me?

Admittedly, if you are using an obsolete Apple device that no longer receives iOS updates, your VPN application may simply not be compatible. If you are using an iPhone 7 or older, it may be necessary to check with your VPN provider whether their VPN client works on deprecated iOS versions (iOS 12.4.1 or earlier).

If you are using an older iPhone with an iOS version that is considered out of date, one option may be to connect using the third party OpenVPN Connect software. Check out our guide for details onhow to install an iPhone VPN manually using OpenVPN Connect.

VPN is not connecting on iPhone? Try this...

There are several common reasons why your VPN may not be connecting. This includes issues with your account status, network settings, or app configurations. If your VPN isn’t connecting, we recommend that you start troubleshooting using the steps below.

Please Note

You need to check to see whether the VPN is working after completing each troubleshooting tip.

  1. Force restart your iPhone.

    Depending on your generation of iPhone, you will need to force restart by either holding down the power button and the home button at the same time, or the power button and the volume down button at the same time. For iPhone 8 and later, hold down the power button and then quickly press the volume up button and then the volume down button.

  2. Update, delete, and re-download your iOS VPN app from the App Store

    Getting the latest version of the app will ensure that you aren’t having problems due to outdated software. Apps downloaded from the App Store should update automatically, but you can force the process manually by going into the App Store’s Account section in iOS 13+ or to the dedicated tab in older versions.

    If this doesn’t fix the problems you are having, it is worth uninstalling the application entirely and re-downloading it from the App Store.

  3. Try various VPN servers in various regions

    If you have only attempted connecting to one VPN server, try a few more to check that it is not just a single server that is causing the problem.

  4. Check for any issues with your account

    Try to log in to your VPN through the provider’s website. If you can’t log in, it is possible that you are using the wrong password in the VPN app and need to reset it. If the password is fine, check that your VPN account is still active. If the account is no longer active, you may need to renew your subscription or contact the VPN’s customer support to find out why.

  5. Reset your Wi-Fi network settings

    This method has been known to fix connectivity issues for some users. However, it is only necessary if you are trying to connect to your VPN via WiFi.

    On your iPhone or iPad, go to Settings > General > Reset > Reset Network Settings

  6. Reset your device level IP address

    1. Launch the Settings app on your iOS device and click on Wi-Fi in the left pane.
    2. On the menu that opens on the right-hand side, tap the (i) button to view the settings for the local network.
    3. Now, tap on Renew Lease at the bottom of the settings pane to reset your device’s IP address. Restart your iPhone or iPad to complete this procedure.
  7. Set your VPN’s DNS address manually

    This should not be necessary in most cases, and you will need to contact your VPN to find out exactly what DNS address to use. In addition, always ask your VPN whether they believe this is necessary before continuing.

    When you have the DNS address, head to Settings > WiFi and click on the(i) next to your WiFi network. Next, Tap Configure DNS, select Manual, and then tap Add Server to enter the DNS address provided by your VPN.

Useful Guides

10 Best VPN Apps For iOS (iPhone and iPad) in 2024

10 Best VPNs for Mac in 2022 | VPN software for MacOS

The best free VPNs for iPhone and iOS users

VPN is disconnecting when going from a WiFi to LTE Network

When traveling from place to place, it is possible that you will encounter a VPN hang-up. This can happen when moving around on 4G or switching from a WiFi hotspot to your 4G mobile data. This can cause the VPN to get stuck in an endless loop of trying to reconnect. To fix this issue:

  1. Head to Settings > Cellularon your iPhone and turn off the switch next to Cellular Data.
  2. Now turn it back on and try reconnecting to your VPN.

How to test a VPN on iPhone

If you are experiencing issues with a VPN on your iPhone, then it's always a good idea to test your VPN to ensure it is working as it should. The most important things that you need to check for are IP leaks, DNS leaks, and Web RTC leaks.

VPN leak test

If a VPN is leaking, it is not providing privacy.

  • IP leaks will allow the websites you visit to know where you really are.
  • DNS leaks allow your Internet Service Provider to track the websites you are visiting.
  • WebRTC leaks give away your location to the services you visit.

All three of these leaks are a massive problem, and if your VPN has them, it is essential that you either fix them or subscribe to a different VPN.

To help you out, we have created a comprehensive VPN leak tool that is designed to check for all of these kinds of leaks. Technophobes don’t need to worry, as it is easy to use and requires you to have no prior experience of using leak tools. As a result, you can head straight over to our tool to find out if your VPN is working as it is supposed to.

Fix iPhone VPN FAQs

Do all VPNs work on iPhone?

Most market-leading VPNs nowadays have an iOS app that you can download from the Apple App Store. This will allow you easily to install the VPN app directly onto your iOS device.

However, it is worth noting that the vast majority of VPNs do not have feature-rich iOS apps. this means that they are often lacking many useful features. This makes some iOS VPNs much better than others.

The VPNs we recommend for iOS have strong encryption, a no-logs policy, a choice of protocols, a kill switch, DNS leak protection, a wide choice of server locations, and servers optimized for streaming. They also implement a watertight no logging policy.

This makes those VPNs highly reliable and versatile, which makes them better value for money.

Can I check that an iPhone VPN works for free?

Yes. If you are new to VPNs and have never used one before, you may be wondering if you can check that it works properly on your device to do the things you need.

The good news is that all the VPNs we have recommended in this guide have a money-back guarantee.This means you can install the VPN, test it with your favorite streaming services, and make sure you enjoy using it on your iPhone before committing long term.

Insights, advice, suggestions, feedback and comments from experts

As an expert and enthusiast, I have access to a wide range of information and can provide insights on various topics. While I have personal experiences or opinions, I can provide factual information based on reliable sources. Now, let's dive into the concepts mentioned in the article about recommended VPNs to use on iPhone and troubleshooting tips for VPN connection issues.

Recommended VPNs for iPhone

The article mentions several recommended VPNs for iPhone, including:

  • ExpressVPN
  • NordVPN
  • Surfshark
  • Private Internet Access
  • PrivateVPN

Unfortunately, the article does not provide specific details about why these VPNs are recommended. However, these VPN providers are well-known in the industry and have a good reputation for providing secure and reliable VPN services. It's always a good idea to research and compare different VPN providers to find the one that best suits your needs.

Troubleshooting Tips for VPN Connection Issues on iPhone

The article provides several troubleshooting tips for fixing VPN connection issues on an iPhone. Here are the tips mentioned:

  1. Force restart your phone: Depending on your iPhone model, you can force restart it by either holding down the power button and the home button simultaneously or the power button and the volume down button simultaneously. For iPhone 8 and later models, hold down the power button and then quickly press the volume up button and the volume down button.

  2. Update/re-download your VPN app: Ensure that you have the latest version of your VPN app installed on your iPhone. You can update or re-download the app from the App Store. If updating doesn't resolve the issue, try uninstalling the app entirely and then re-download it from the App Store.

  3. Try another VPN server: If you're experiencing connection issues with a specific VPN server, try connecting to a different server within the VPN provider's network to see if the problem persists.

  4. Check for account issues: Log in to your VPN provider's website to verify if you can access your account. If you can't log in, double-check your password and consider resetting it if necessary. Additionally, ensure that your VPN account is still active. If it's not, you may need to renew your subscription or contact the VPN provider's customer support for assistance.

  5. Reset your Wi-Fi settings: If you're connecting to your VPN via Wi-Fi, you can try resetting your Wi-Fi network settings. On your iPhone or iPad, go to Settings > General > Reset > Reset Network Settings.

  6. Reset your device's IP address: Launch the Settings app on your iOS device, tap on Wi-Fi, and then tap the (i) button next to your Wi-Fi network. From there, tap on "Renew Lease" at the bottom of the settings pane to reset your device's IP address. Restart your iPhone or iPad to complete the procedure.

  7. Manually set your VPN's DNS: This step may not be necessary in most cases, but if your VPN provider advises you to do so, you can manually set your VPN's DNS address. Head to Settings > Wi-Fi, tap on the (i) button next to your Wi-Fi network, tap "Configure DNS," select "Manual," and then tap "Add Server" to enter the DNS address provided by your VPN.

These troubleshooting tips aim to address common VPN connection issues on iPhones. However, if the provided tips do not resolve your connection problems, the article recommends contacting your VPN provider's customer support for further assistance. If the VPN provider cannot resolve the issue, the article suggests asking for a refund and subscribing to one of the recommended VPNs for iPhones.

I hope these insights help you troubleshoot VPN connection issues on your iPhone. If you have any further questions, feel free to ask!

VPN Not Working on iPhone? Fix iOS VPN connection issues (2024)


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