Updating your Username and Password in iiNet Modem Settings | iiHelp (2024)

The majority of iiNet connections do not require a manual update to the modem settings when your broadband username and/or password changes. These instructions are particularly useful for off-net ADSL. Westnet modems which have not been supplied for off-net ADSL aren't shown.

If your modem was purchased elsewhere, please check the manufacturer's website for a setup guide or support information.

Select your modem:

TG-1 or TG-789 Broadband Gateway

1. On a device that's connected to your modem, open your web browser and go to http://10.1.1.1
   
2. For TG-1s: Log in with the default username "admin" and default password “admin”, or use your custom login details.
   For TG-789s: Log in with the unique default password printed on the modem's barcode sticker or use your custom login details.
   
3. Click the Internet panel on the dashboard.
   
4. Under the IPv4 tab, enter your broadband password in the Password text box, and (if necessary) your broadband username in the Username text box.
   
5. Click Save to finish. If you have any trouble, please call us on 1300 786 068 for a hand.
   

   

TP-Link TD-W9970

1. On a device that's connected to your modem, open your web browser and go to http://192.168.1.1
   
2. Log in with the default username admin and password admin, or use your custom login details.
   
3. Click Quick Setup in the left-hand column to go to the Setup Wizard.
   
4. Set your time zone, then hit Next.
   
5. Select "No. I want to configure The Internet Connection myself." then hit Next.
   
6. Enter the following settings, then hit Next:

   ISP: Other
   L2 Interface Type: ADSL
   VPI: 8
   VCI: 35
   Connection Type: PPPoE (PPP over Ethernet)
   

7. Enter your Username and Password in the text boxes. You will need to re-enter the same password in the Confirm password box, then hit Next.
   
8. Ignore the 3G/4G backup option and hit Next.
   
9. You may leave your WiFi settings as the default, or entire your desired custom settings and then hit Next.
   
10. Review the summary of the details you have entered and then click Save to finish. If you have any trouble, please call us on 1300 786 068 for a hand.

iiNet Group NetComm NB16WV-02

This guide is only suitable if the modem was purchased from Westnet.

1. On a device that's connected to your modem, open your web browser and go to http://10.1.1.1
   
2. Log in with the default username admin and password admin, or use your custom login details.
   
3. You'll see the Basic settings page. Click the ADSL tab.
   
4. Enter your broadband password in the "Password" text box, and (if necessary) your broadband username in the "Username" text box.
   
5. Click Save and apply the changes to finish. If you have any trouble, please call us on 1300 786 068 for a hand.
   

   

Huawei HG532d

1. On a device that's connected to your modem, open your web browser and go to http://192.168.1.1
   
2. Log in with the default username admin and password admin, or use your custom login details.
   
3. Click Wizard in the left-hand column to go to the Setup Wizard.
   
4. Enter your broadband username and password in the text boxes.
   
5. Click Next and then either leave your WiFi settings as the default, or entire your desired custom settings.
   
6. Click Next, confirm the details you have entered and then click Submit to finish. If you have any trouble, please call us on 1300 786 068 for a hand.
   

   

Budii or Budii Lite

1. On a device that's connected to your modem, open your web browser and go to http://10.1.1.1
   
2. Log in with the default password admin, or use your custom password.
   
3. You'll see the Wizard page. Enter your broadband password in the "2. My ADSL password is" text box.
   
4. If necessary, you can enter your broadband username in the "1. MyADSL username is" text box.
   
5. Click Save settings in the upper right-hand corner of the window to finish. If you have any trouble, please call us on 1300 786 068 for a hand.
   

   

BoB2 or BoB Lite

1. On a device that's connected to your modem, open your web browser and go to http://10.1.1.1
   
2. Log in with the default password admin, or use your custom password.
   
3. You'll see the Wizard page. Enter your new ADSL password in "2. My ADSL password is" text box.
   
4. If necessary, you can enter your broadband username in the "1. My ADSL username is" text box.
   
5. Click Save settings in the upper right-hand corner of the window to finish. If you have any trouble, please call us on 1300 786 068 for a hand.
   

   

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